FAQ
Where can I redeem the voucher?
The voucher can be redeemed online at shop.bvb.de or in our stores
What happens to the remaining balance if I do not redeem the voucher in full?
You can use the remaining balance for your next purchase
How do I receive my voucher after the purchase?
The voucher code will be sent by email after purchase
Can I redeem the voucher for all products in the shop?
Yes, you can redeem the voucher for any product. This also applies to the jersey voucher.
How long is the voucher valid?
The voucher is valid for 3 years from the date of purchase