Accessibility of this website
BVB designs its online shop to be accessible in accordance with the Accessibility Strengthening Act (BFSG), in particular Section 14 in conjunction with Section 3 (1) BFSG, with reference to the Ordinance on the Accessibility Strengthening Act (BFSGV).
General description of the service
The Borussia Dortmund online shop (shop.bvb.de) is the club's official platform for the sale of fan merchandise, clothing, and other products. It offers interested users a way to purchase the club's products.
How accessible is the offering?
The benchmark for assessing accessibility is the WCAG 2.2 Level AA success criteria, with a focus
on the following areas:
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The structure and navigation of the website are consistent across all pages.
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Texts are responsive, left-aligned, and use the required color contrasts and minimum font sizes.
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Control elements are responsive and use the required color contrasts and minimum sizes.
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Control elements are accessible and can be activated via an alternative input method.
According to our self-assessment of June 28, 2025, all stated requirements are currently being met.
Competent market surveillance authority
The competent authority is the "Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)" based in Magdeburg. The contact details for the MLBF can be found at the following link: https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen
Feedback and contact
The accessibility of the BVB website is part of our continuous development process. Should you notice any deficiencies regarding the aforementioned accessibility requirements or identify further opportunities for improving accessibility, please let us know via the following contact:
BVB Merchandising GmbH Rheinlanddamm 207-209 44137 Dortmund Tel.: + 49 (0) 231 - 90 20 0 E-Mail: [email protected]