Service provider pursuant to section 5 of the German Digital Services Act (Digitale-Dienste-Gesetz):

BVB Merchandising GmbH

Rheinlanddamm 207–209

44137 Dortmund

Germany

Tel: +49 231 90200

E-mail: [email protected]

Authorised representatives:

Kerstin Zerbe, Carsten Cramer (Managing Directors)

Rheinlanddamm 207–209

44137 Dortmund

Registered office and commercial register:

Dortmund, Local Court (Amtsgericht) of Dortmund, HRB 14161

Tax no.: 314/5763/0137

VAT ID no.: DE 209425123

Billing address:

Rheinlanddamm 207–209

44137 Dortmund

Delivery address:

BVB Merchandising GmbH

c/o Rhenus SE & Co. KG Juchostraße 42

44143 Dortmund

Persons responsible for the content pursuant to section 18 (2) of the German Interstate Media Treaty (Medienstaatsvertrag):

Kerstin Zerbe, Carsten Cramer

Rheinlanddamm 207–209

44137 Dortmund

Complaints procedure:

The European Commission provides an Online Dispute Resolution (ODR) platform, available at https://www.ec.europa.eu/consumers/odr.

We will make every attempt to settle any disagreements arising in connection with our contract amicably. However, we do not participate in consumer arbitration proceedings within the meaning of the German Act on Alternative Dispute Resolution in Consumer Matters (Verbraucherstreitbeilegungsgesetz) and are not obliged to do so.